AI First Florist

Glossary

Occasion intake

A structured record of why flowers are being sent and the context the florist should consider.

Source: ProductFeatureSet

Arrangement guide

Rules and prompts that help organize suitable floral ideas for review.

Source: TrustSafetyCompliance

Design notes

Recorded preferences about style, color, flowers, size, or presentation.

Source: ProductFeatureSet

Delivery window

The requested period for delivery, which remains unconfirmed until the florist accepts it.

Source: TrustSafetyCompliance

Order card

A reviewable summary of the customer request and its current approval state.

Source: ProductFeatureSet

Quote draft

A proposed price and scope that still requires florist approval.

Source: TrustSafetyCompliance

Substitution

A proposed replacement for an unavailable flower, container, or design element.

Source: ProductFeatureSet

Card message

The customer’s requested written note, preserved for review before use.

Source: TrustSafetyCompliance

Florist approval

The human checkpoint for final quotes, substitutions, refunds, wording, and commitments.

Source: ProductFeatureSet

Inventory notes

Staff-maintained context about materials or availability, not automatically live stock.

Source: TrustSafetyCompliance

Recipient details

The information needed to prepare and route an order to the intended person.

Source: ProductFeatureSet

Seasonal campaign

A planned outreach effort tied to a flower-buying period or occasion.

Source: TrustSafetyCompliance

Delivery slot

A period a shop can review and accept for fulfillment.

Source: ProductFeatureSet

Customer confirmation

The buyer’s recorded acceptance of relevant order details or changes.

Source: TrustSafetyCompliance

Review request

A follow-up invitation sent only after the shop’s actual fulfillment status supports it.

Source: ProductFeatureSet

Floral CRM

Customer and order context organized for responsible follow-up.

Source: TrustSafetyCompliance

Menu rules

Shop-supplied choices and constraints used when preparing an arrangement or quote.

Source: ProductFeatureSet

Sensitive wording

Language, especially for condolence messages, that requires careful human review.

Source: TrustSafetyCompliance